Digital resource support

< Back to Contact Us

We have created helpful user guides for all of our digital resources. If you are new to a resource, click on the links below to access user guides and support via our Help Centre

Find out more about our system requirements here.

If you are having problems using or accessing any digital resources from Rising Stars you can contact our helpful digital customer services team on 0203 122 6006 or write to us here.

Digital resource support

Click on the icon to access user guides and support via our Help Centre.


My RS Support Site MARK support Question Bank support Achieve SATs Success support
Cracking Comprehension Online support Read in to Writing support SNAP support Shine support
Wellbeing support Switched on Computing support Switched on Science support Rising Stars French support
Rising Stars History support Rising Stars Geography support Reading Planet Online support support

Having platform issues?

Check our Status Page to keep tabs on how our platforms are performing, view updates on any issues we might be experiencing, and get up-to-date information on steps we are taking to resolve them.

View Status Page
Added to your basket: