Contact Us

Contact us

Please don’t hesitate to get in touch with us if you have any questions about our resources, your orders or using our website.

Questions about resources

If you have any questions about our resources, please don't hesitate to contact us
Tel: 01235 400555

Email: primary@bookpoint.co.uk
Alternatively you could organise a visit from one of our local sales consultants. View all of their contact details.

Questions about order fulfilment

Rising Stars has a new Distribution Centre, Bookpoint. From the 28th September onwards all of your Rising Stars orders will be fulfilled and invoiced directly from our new warehouse, Bookpoint.

If you have any queries about and existing order, please contact:
PHONE: 01235 400555
EMAIL: primary@bookpoint.co.uk

Problems logging into the website and accessing resources

If you a struggling to login to our website and/or view your online resources please contact:
Email: onlinesupport@risingstars-uk.com

Questions about invoices

Payment and statement queries: 
Email: Schools@hachette.co.uk
Phone: 01235 400571

Copy invoice requests:
Email: Copyinvoice@hachette.co.uk
Tel: 01235 400571

Useful addresses
Customer Services
Bookpoint Ltd.
130 Park Drive
Milton Park
Abingdon Oxon
OX14 4SE
Tel: 01235 400555
Email: primary@bookpoint.co.uk
Head Office
Rising Stars UK Ltd
Carmelite House
50 Victoria Embankment
London
EC4Y 0DZ:

PHONE: 02031227466

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