Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within seven working days of delivery.
If your purchase qualifies for cancellation and you would like to cancel the contract please email us by clicking here. Please remember to quote your order reference.
To cancel by phone, please call our Customer Services team on 0800 091 1602 quoting your order number.
You must take reasonable care of the items and must not use them.
Please note that cancellations under these terms can only be accepted within seven working days of delivery. When you have cancelled your contract, you must return the items to us so that we receive them within seven working days of your cancellation of the contract. You will be responsible for the cost of delivering the items back to us, unless we delivered an item to you in error or the items were faulty. Once we have begun the delivery process, you cannot cancel any contract you have with us for any services we have already carried out (ie postage and packing).